February 2011 Archives

Wednesday February 23, 2011

Eight Steps to Phone Power

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Your voice paints a mental picture that clients and candidates take away with them long after they get off of the phone with you. That's all they have to go on. They are creating a mental picture of what you look and act like and how you do business, all based on what they hear coming out of your mouth. The telephone is a powerful tool because of that. You have the freedom to create whatever image you like over the phone, and your voice is one way to help add credibility to your phone calling.

Telephone.jpg Here are eight steps to help add more credibility with your voice:

  1. Stand up. You have more energy and power coming out of your mouth if you are standing up in a powerful position compared to sitting down. If you are sitting, not as much oxygen is going through your body, so stand up. It gives you energy and you can get into a power state of mind, and put more "oomph" in your voice. People respond to enthusiastic energy, and to get an extra dose of it, stand up.

  2. Put your hands at your hips when you start the conversation, feet shoulder-width apart. This powerful body language will put you in a power state of mind, and helps give extra energy over the telephone. It will also add to your confidence level.

  3. Wave your hands when you talk, gesticulating and accentuating your vocal expressiveness with your hands. Another way to add energy and enthusiasm to your speech. Let it loose and see how more descriptive you are.

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Tuesday February 22, 2011

Rusty Interview Help

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If you haven't looked for a job in a while, skydiving might be preferable to interviewing. But there are a few simple steps that will remove the fear and give you the confidence you'd otherwise wish you had.

Common sense says you need to research the company via their website, brochures or the library, although you'd be surprised at how many skip the obvious. Basics also include bringing a few extra copies of your resume to hand out if necessary, arriving early, dressing professionally, and knowing what you have to offer the company.

Interview Preparation.jpg But those are no-brainers, or they should be. What even experienced interviewers often fail to do is ask, in detail, about the position. So get away from the job description and dig into the actuality of that job in that company, as it stands right now. Find out why the position is open and how long it's been vacant. Ask also how long the previous person was there. If that person was there less than two years, find out how long the previous person was there. If both are short, chances are you won't be there long either.

You want to know what the first priority to be addressed is, if there's a time frame for accomplishing it, and if so, what it is. Is it a realistic one? And overall, in what condition is the job you'll be picking up? Is it maintenance? Troubleshooting and clean up? Smooth, accelerated growth? And how do the answers sit with you?

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Friday February 18, 2011

Recruiters - The 5 Step Systems Creation Process

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Gary Stauble's 2 Minute Coaching

This monthly article gives you quick, easy-to-implement ideas on various subjects. This month's topics have to do with creating systems, the "10% rule" and getting paid in a timely manner.

Topic #1:

The 5 Step Systems Creation Process

We've all heard the grim statistics regarding how many businesses fail to survive and prosper. Fifty seven percent of all small businesses fail within first year. At the five year mark, whopping eighty percent fail. Here's a stat you may not be aware of; eighty percent of those who survive the first five years end up failing in the second five years. Those are staggering statistics.

One of the main reasons for these failures is that most businesses operate without systems. Often they operate on adrenaline with the owner running around with his or her hair perpetually on fire. In essence, they lack a clear system of operation.

The beauty of systems is that if you take the time to document them once, you never have to re-create them from scratch again. Below, I'll outline a 5 step system creation process that I learned from Michael Gerber. Before I do that, here are a couple of helpful definitions:

System: a documented way of performing a task that solves a problem and ensures that the task is performed properly and consistently.

Frustration: a frustration in your business is an undesirable pattern of events that can be eliminated by installing a system.

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Wednesday February 16, 2011

How to Target Hiring Managers and Crack the Hidden Job Market

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Fact: The advertised job market is literally the tip of the iceberg.

Fully 70-80% of jobs go unadvertised by employers, who fear being deluged by hundreds of resumes from applicants, most of whom won't be qualified.

With that in mind, it makes sense to spend about 80% of your time cracking this "hidden" market of unadvertised jobs. And a good way to do it is to contact hiring managers at companies you want to work for. Your aim? To prove that hiring you would be a terrific investment, one that makes or saves them more money than they would pay you in salary.

So, where do you find a list of these hiring managers?

You can't find one. You have to build your own list.

Fortunately, it's fairly simple to do.

So say two experienced recruiters, David Perry (author of "Guerrilla Marketing for Job Hunters 2.0") and Mark Haluska (principal of recruiting firm Real Time Network, in Pittsburgh, PA).

First of all, what level of decision maker should you talk to about creating a job or hiring you for one that's unadvertised?

"You want to contact the individual two levels up from the position you are applying for," suggests Haluska. "There are two reasons for that. First, the person two levels up has the bigger picture. They may actually be looking to replace the person below them, who would be your boss."

"Second, if you're really good and you contact the person you would work for, if they are small-minded, they may be threatened by your credentials," which can kill your chances, according to Haluska.

In the Darwinian world of office politics, this makes sense. If you display more initiative than your next boss or outshine someone they recently hired, you risk making that boss look bad, which is not a recipe for success.

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Thursday February 10, 2011

Recruiters - Radical Ideas for Wowing Your Clients

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Can you really "WOW" a client? Is it possible to stop managers in their tracks and leave them absolutely speechless? I am sure that many of you have already answered "yes." This answer is probably based upon your first-hand experience in being the one who created the WOW. I'll bet others were thinking that it was a great idea and wondering just how you go about doing something like that.

Marketing Strategies.jpg During a StaffingU TeleClass last year, I challenged the participants to create and implement what they considered to be a radical idea that might WOW a client or prospect. The only rules in this game were that they had to make up something that they would enjoy doing and to detach from the outcome. With their permission, here are some of their ideas:

The Birthday

Susan learned the birthday of one of her key clients. With the help of that person's manager, she threw a birthday party for her that included all of the trimmings...presents, cake, and great food.

Random Acts of Under-Billing

A staffing firm in Michigan decided to play with the popular idea "random acts of kindness." Their version was to pick a few clients to under-bill. They printed the following message on their invoices:

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Monday February 7, 2011

Staffing Jobs Seasonally Steady in January

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Seasonally adjusted staffing industry employment showed little change in January, declining by 11,400 jobs (-0.5%) from December, according to data released Friday by the U.S. Bureau of Labor Statistics. In a year-to-year comparison, staffing employment was 12.1% higher than January of last year. BLS noted that staffing firms have added an average of 25,000 new jobs per month over the past 12 months.

BLS logo.jpg "A seasonal decrease in January staffing employment is normal and should be expected," says Richard Wahlquist, ASA president and chief executive officer. "Year-to-year growth remains strong, and indicators from ASA members point toward continued increases in flexible and, eventually, permanent hiring in 2011."

Nonseasonally adjusted BLS data, which estimate the actual number of jobs in the economy, indicated that staffing employment ticked down from December to January by 11%, which was more than the historical sequential decrease of 7.5%. On a year-to-year basis, there were 12.2% more staffing employees in January compared with the same month in 2010. The ASA Staffing Index, which is also not seasonally adjusted and therefore is comparable to the nonadjusted employment figures reported by BLS, showed a 13% increase in staffing employment over January 2010.

BLS also provides employment estimates for search and placement firms, but those are nonseasonal only, and reports lag one month. On Friday, BLS reported that search and placement employment in December was relatively unchanged (0.4%) from November to December, totaling 247,300 for the month. In a year-to-year comparison, December employment was up 7.6% from the same month in 2010, continuing the trend of year-to-year employment growth in search and placement that began last spring.

Total U.S. nonfarm payroll employment was virtually unchanged from December to January, increasing by 36,000 new jobs. Job gains were mostly concentrated in manufacturing and retail trade, while the most significant employment declines were reported in construction, transportation, and warehousing. The overall unemployment rate decreased for the second month in a row, falling 0.4% in January to 9.0%.

Thursday February 3, 2011

Amp Up Your Career Opportunities with Mobile Job Search

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Do you sometimes find that you spend hours sitting in front of a computer, searching for jobs while you could be out taking care of other business? You're not alone. Most of us have found ourselves in that position at some point or another.

Job Rooster.jpg But Net-Temps wants to give you more options in how you search for jobs. We are partnering with Job Rooster to bring you mobile job search, so you can receive exciting, relevant jobs by text message. Now you can go about your daily business while still continuing your job search.

Job seekers who sign up for this new service can:

  • Receive job listings via text message, and continue their job search anywhere!
  • Find more information about jobs on their phone
  • Send favorites to email for later review
  • There's no other service like it that can give you fast, easy access to the latest jobs while also providing interactive options to help you get your resume to the top of the stack, wherever you are. We at Net-Temps and Job Rooster are excited for this partnership because we see it as a logical next step in providing innovative solutions to keep our service at your fingertips.

    Happy Job Hunting!

    Get started here

    Tuesday February 1, 2011

    Networking Excuses, Excuses

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    Networking to find a job is like yard work or exercise: If you really want to avoid it, any excuse will do.

    Some of the most frequent excuses I hear from job seekers about why they're not networking diligently are "I'm too shy," "I'm too busy," and "I really don't need any help."

    But if you're stuck in a prolonged job search, maybe it's time to confront those excuses head on.

    If so, here are three common networking excuses -- and solutions that can help you today ...

    Excuse #1: "I'm too shy to network."

    Solution: Take heart -- so are most other people!

    Networking excuses.jpg"It's a myth that you have to be an extrovert to network. It's not about personality at all. Networking is simply a skill," says Donna Fisher, author of "Power Networking: 59 Secrets for Personal & Professional Success."

    One answer is to focus your attention on others and how you can help them, because doing so automatically makes you less self-conscious. "Once you realize that others feel awkward, too, you're going to feel more natural, network better and gather valuable information," says Fisher, who confesses to being somewhat shy herself.

    Yet, even an introvert can start a good conversation. All you have to do is let the other person talk about themselves. Fisher suggests these openings the next time you find yourself at a networking function:

    • "How did you get involved with the ____ Club?"

    • "Can you tell me a little bit about this organization?"

    • "What made you decide to go into your line of work?"

    Excuse #2: "I'm too busy to network."

    Solution: Rethink what "busy" really means.

    I submit that you can find time to do anything, if you find the right motivation first.

    If I put a gun to your head and said, "Network tonight, or else," you would skip dinner, head to the local Rotary Club and be networking like a senator.

    You can find the motivation -- and time -- to network when you realize that your life is at stake here. Literally. Because time is life. And if you have no job, or dislike your current work from 9-5 every day, those unhappy hours of your life are gone forever.

    I think most folks lose their motivation to network because they feel pressured to find the perfect job lead today or meet 50 people tonight. But you don't need to move mountains every day to network effectively.

    According to the book, "1,001 Ways to Market Your Services," by Rick Crandall, a Stanford study found that "small increases in the size of your network can double your odds of success. If your existing networking is not producing much in the way of referrals, try to add 10% in high-quality contacts. They can double your results."

    So, if you know 250 people by name, a 10% increase in your network would mean 25 new contacts. Regardless of your number, the key is to take small steps. Meeting just one new person a day will put 30 new names in your network this month, and will likely double your number of active job leads. Are you too busy for that?

    Excuse #3: "I really don't need to network."

    Solution: Why struggle when others succeed so easily?

    According to Donna Fisher, the "Lone Ranger Mentality" can hamper your networking and your job search. Call it an occupational hazard of growing up in America. "It can be automatic to think, 'I'll figure this out on my own,' instead of 'Who do I know who's already done this and can help me get it done faster?'" says Fisher.

    You may think you can go it alone, but why? You can gain access to years of knowledge and shave weeks off your job search simply by asking the people you know for help.

    But keep this in mind: Everyone keeps score. If you borrow a cup of sugar from your neighbor, they will remember. If you call your brother at 3 am to ask for jumper cables, he will remember.

    And if you ask networking contacts for job leads, they will remember. So be sure to pay them back by giving freely of your time, knowledge and talents in return.

    Why not put some "karmic cash" in your networking account and start giving to the people in your network today?

    - Kevin Donlin

    Kevin Donlin is author of "Guerrilla Resumes." To learn how people are getting hired for new jobs in 30 days or less, please visit: Guerrilla Job Search International.