November 2011 Archives

Thursday November 17, 2011

Want Respect? Start with Kindness.

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An experienced recruiter, Kenny spotted his client's problem right away.

"The salary you're offering is too low," he told the CFO. "That's why you're not attracting qualified candidates."

"Money isn't everything," replied the CFO. "Besides, our own salary survey puts us in the middle of the range."

"Well, your survey is wrong," said Kenny. "It's either out of date or it doesn't adjust for what other companies are paying."

"Hey, we spent a lot of time working on that survey," snapped the CFO. "Are you saying our HR team doesn't know what they're doing?"

"No comment," said Kenny, rolling his eyes.

"You know what?" said the CFO. "I don't like your attitude. Maybe you're not the right recruiter for our company."

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Friday November 11, 2011

Settling For Any Job Isn't The Solution

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I was on a radio talk show out of Minnesota and one of the hosts, Patty, told a story about a lady she knew that quit her job because she hated it, and then turned down two other jobs, took the third offer, and is now in a job she loves. Patty wanted to know what I thought about that.

I said I think that's exactly what someone should do, and if more people did what Patty surely had done, there wouldn't be so many job seekers still unemployed or finally employed but miserable.

The woman in Patty's story, because she hated her job and quit, obviously had given a great deal of thought to what she was looking for in her next job. It might have been defined by what she didn't have, but she was clear enough and determined enough to resign, and trust that what she wanted would eventually turn up.

She'd envisioned her environment, knew the management style under which she worked best, given thought to the location of the company and what their mission was. This is exactly what led her to turn down the two offers. They weren't what she was looking for, and she wasn't going to settle.

In today's market, that doesn't happen often. People are so desperate they want any job and will take any job. As a recruiter and as a career coach, it's common for me to hear, "Well, I knew I shouldn't have taken it...hindsight being 20/20 vision and all....." These people knew intuitively they should pass, but took the job anyway. Others don't even hear their instinct in order to ignore it. They just blunder blindly into disaster.

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Tuesday November 8, 2011

BLS: Staffing Firms Add Jobs in October

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Seasonally adjusted employment data released Friday by the U.S. Bureau of Labor Statistics indicated that staffing firms added 15,000 new jobs (0.7%) from September to October. In a year-to-year comparison, temporary help employment for the month was 7.9% higher than October 2010. BLS logo.jpg

Total nonfarm payroll employment continued to trend up in October (+80,000). Over the past 12 months, payroll employment has increased by an average of 125,000 per month. In October, private-sector employment increased by 104,000, with continued job growth in professional and business services, leisure and hospitality, healthcare, and mining. Government employment continued to contract in October.

Employment in professional and business services continued to trend up in October (+32,000) and has grown by 562,000 over the past 12 months. Within the industry, there have been modest job gains in recent months in temporary help services and in management and technical consulting services.

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Thursday November 3, 2011

5 Powerful Recruiting Scripts

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Scripts can feel overly constrictive and robotic if you become attached to them, but as a point of reference and starting point, they can be a huge asset. Becoming a master at language is a key skill for a top producer. Below are some of my favorites that I've created or picked up from other trainers over the years.

A Powerful Closing Question

Bob Marshall shared the idea of coaching candidates to use this question before they leave an interview:

"Let's say you make me an offer and I accept, what can I do when I start here to relieve your immediate workload?"

Employers love to hear this! This question will set your candidate apart from the other who are asking about parking spaces and benefits at this stage of the interview process.

How to Pre-Close Timely Feedback with Clients

For Recruiters, feedback is the breakfast of champions. Without timely feedback, your search process is worthless. Here is some language to help your clients understand the importance of open communication:

"We want to fill this position for you with the best person available and do the best job that we can on your behalf. In order to do that, we are going to need your cooperation and timely feedback to let us know when we are on target and also when we are missing the mark.

We give the highest priority to the clients that give us timely feedback. Our request is that we would hear from you within 24-48 hours after a call or submitting a candidate. This allows us to keep your search moving at full speed.

Does this sound workable for you?"

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