If you are in Human Resources (and assuming the employee responding is not from
your department), do not divulge the specific information to the department.
The employee will feel either embarrassed or as if his/her privacy has been
invaded. This can only serve to hasten the person's departure.
Additionally, you do not know the full situation. Maybe he or she was just
sending it out on a lark or placing the resume on a recruiting board "just in
case". Do, however, use this information as an indication of possible unrest
within the department that the employee works for. Keep an eye open to
potential problems and review exit interviews of others in this area to gain
clues into what might issues employees might be concerned with. It also might
be a good time to talk to the Manager or the employees about how things are
going in general. No need to bring up the found resume.
If you are a department manager or small company owner and you come across the
resume of one of your own employees, you have three choices. You can ignore it,
you can bring it to the employee's attention and find out what the situation is
or you can talk to the employee or a group of employees about the morale in
general. I would opt for the third choice. The resume was NOT meant for your
eyes no matter how legitimately it came to you. A general morale check would be
more appropriate.
And finally, if it's an employee that you were hoping would leave, (which these
things tend to be) thank your lucky stars and re-send the resume to all other
companies in your area.
-Beth N. Carvin
Chief Executive Officer, Nobscot Corporation
Ms. Carvin is the co-founder and CEO of Nobscot Corporation, developer of
WebExit, exit interview management system. Ms Carvin has over fifteen years of
experience in recruiting, human resources, business management, sales and marketing. She was previously the founder/managing partner of Excel Employment
for six years and an HR and Business Development Officer with BancWest
Corporation for 4 years. She graduated with a BA in Communications from
University of Massachusetts, Amherst, and is a member of Phi Beta Kappa honor
society.
Carvin teaches classes in Hiring The Best, Ethics In Banking, and Employee
Relations for the American Institute of Banking. She is a member of the Society
For Human Resource Management and the Human Resources Mentoring and Networking
Association.
www.Nobscot.com
© Copyright B. Carvin