Application Analyst

Back to search

Contact Information: Barker Hulse Recruiting 5950 Symphony Woods Rd. Suite 250 Columbia, MD 21044	View other jobs with this company
	Contact:  Phone:  Fax:	Recruiter 410-715-2221

Apply Online    |    Email this job    |    Save this job

Reference Number: NBAPPSANAL Job Description: The Application Support Analyst will support the users regarding usage and issues of all supported software. Specific tasks include: -Troubleshoots, analyzes and implements solutions for issue resolutions. -Researches and documents program errors. -Records all issues in the ticket tracking system. -Works with developers on software defects to ensure resolution. Support is via the on the phone and e-mail. Will be fielding 40 to 50 calls per day. Will be trained in the application utilized by the company. Experience Level: 3 Years Requirements: Requirements: -College diploma or university degree. -Minimum 2 years experience as a support analyst. -Excellent customer service skills and interpersonal skills. -Knowledge of Windows and Microsoft Office. -Excellent problem solving, oral and written communication skills. -Must be independent, self motivated and flexible to handle multiple and changing priorities in this fast paced environment. Shift requirement will include work until 6:30 pm on a rotating basis and will be on-call as needed. Preferred: -Experience with SalesLogic CRM. -Experience in the healthcare industry. -Knowledge of HIPAA and SOX compliance.

Location: Kennett Square PA Duration: Direct Placement Pay Rate: to 52k

Similar Jobs   Evansville, IN   Technical Support Analyst   Brown Deer, WI   Siebel Support Analyst   Philadelphia, PA   Business Analyst   Kennett Square, PA   Clinical Systems Analyst   Bristol, PA   SAP Business Analyst / Configurator - WM   Piscataway, NJ   Deskside Support

Apply Online    |    Email this job    |    Save this job

Date Posted: 08/08/2008 Last Updated: 08/08/2008

Similar Job Searches Pennsylvania Jobs Information Systems Jobs