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Reference Number:
Tech_APSUP
Job Description:
The Application Support Specialist will work within the Application Support group to support ongoing production maintenance and phased roll out implementation of the HR and Benefits functions of PeopleSoft HRMS. S/he will: Ensure that the operational support and production control functions are accurate, efficient, and that they conform to agency operational standards; Provide rapid response to problems;
Coordinate effectively with production control and operational counterparts and ensure the highest level of application availability to the end users;
Document operational problems following standards and procedures;
Work with vendor supplied operational and production control staff;
Set-up and schedule jobs and scripts;
Monitor/verify inputs and outputs for quality control and review written operational procedures;
Assist testers as needed and resolve operational problems during development and testing as well as production.
Depending upon business needs, after-hours on-site coverage may be required, including nights and weekends.
Essential Skills:
Knowledge of MVS/JCL, TSO/ISPF and UNIX; Knowledge of PeopleSoft, including People Tools Process Scheduler;
Experience with mainframe compile and link procedures;
Experience with Rational Suite, including Clear Quest;
Experience with GIS; Experience working with an enterprise and wide large scale implementations;
Experience with PeopleSoft implementations in a government or civil service environment; Experience working within a matrix environment;
Excellent interpersonal, organizational and communication (Oral and written), skills preferred.
Depending upon business needs, after-hours on-site coverage may be required, including nights and weekends.
Experience Level:
Unspecified
Requirements:
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