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Reference Number:
5402
Job Description:
CPSS seeks hands-on Manager, Client Technology engineering # Job-5402- MS Desktop technologies, 10 yrs overall IT, 5 yrs management experience managing desktop engineering team. Outstanding interpersonal skills and people management skills. Strong technical knowledge, and expertise in desktop environment, wireless technologies and networking. Marlborough,MA location. US citizen, or GC holder.
The real key to this position is having engineering background (software development methodology, strategic planning and design) and experience managing large technology projects in a desktop engineering environment. This person needs to have recently focused on desktops as Engineering Manager. If you have been more focused on support and administation then this is not the spot for you, you can have some background in support but emphasis must be on engineering side. Need 5 yrs experience doing this to qualify.
Job Summary
The Manager, Client Technology Engineering will be responsible for managing the client technology engineering team in our Marlborough Office. The position requires outstanding project management skills, a high degree of technical knowledge and expertise, and people management skills. The person in this role must be adept at gathering business requirements as they relate to emerging technology needs, formulating teams to evaluate products, conducting pilots with a goal of providing quantitative feedback and assessments, and managing product rollouts to the firm.
Job Responsibilities
*Work closely and proactively with all members of IS to meet project and business objectives effectively and efficiently.
*Provide project management support to the team during major rollout and upgrades
*Provide technical expertise to the team and the firm
*Identify and exploit technology opportunities that cost effectively gain efficiencies, increase performance and improve reliability in alignment with overall business objectives. Solutions should be identified using both internal resources and external technology partners.
*Recommend and / develops productivity tools for the desktop support organization
*Help define, implement and maintain Information Technology standards, policies, process and procedures as it relates to managing the desktop environment (standard image, group policy and build process)
*Identify potential desktop security issues, review security bulletins and provide recommendations to remediate threats
*Mentor team on related functions and knowledge
*Research, recommend and implement collaborative technologies such as Net Meeting, Web casting, desktop videoconferencing, electronic whiteboards, instant messaging, etc.
*Research, recommend and implement wireless networking technologies that meet business requirements while maintaining strict security guidelines
*Implement software licensing and metering controls to assist the firm with adherence to software licensing requirements
*Act as a liaison with other systems areas and outside consultants. Actively participates in department initiatives, projects and problems resolution. Provides support as necessary.
*Enable environment for engineering and desktop support teams that encourages collaboration and information sharing on a continual basis via meetings, documentation and presentations
Experience Level:
5+ Years
Requirements:
Job Qualifications
* Bachelor?s degree in Computer Science, Engineering or related discipline. Or, minimum of 5 years experience in management and 10 years overall experience in Information Technology field.
* Demonstrated technical, analytical, diagnostic skills when resolving IT related issues required to support business needs. Must possess the ability to think strategically.
* History of successfully managing project implementations such as product implementations and upgrades
* Strong oral and written communication skills; strong leadership skills
* Strong understanding of systems technology as it relates to the desktop.
* Proven ability to manage multiple objectives, project, and deadlines effectively
* Desktop Support experience in a variety of Windows operating system environments
* Desktop build experience using Ghost or similar imaging tools
* Desktop deployment experience using images
* Software deployment experience using Marimba or other automated tool
* Focused on quality
* Organized
* Process oriented
* Committed to continual improvement
* Aggressive and creative problem solver
* Outstanding inter-personal and leadership skills
? Ability to manage in crisis or high pressure situations
Technical Proficiencies
* Strong knowledge of Microsoft Desktop technologies including Windows, Outlook, Exchange, Microsoft Office, Group Policy and Active Directory. MS Certifications a plus
* Strong applications knowledge
* Familiarity with Marimba or other software distribution tool
* Experience with Remote Management Tools
* Strong knowledge of wireless technologies and networking
Rate: 125k - 145k, Job Type: Permanent, Total Exp: 10 Yrs+, Start Date: ASAP, Duration: Permanent, Number Of Openings: 1, Location: Marlborough, MA
Send to marcia@cottonstaffing.com #job 5402 in ms word format.
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