|
Reference Number:
11688
Job Description:
Connexion Systems & Engineering, a Boston based IT and Engineering Solutions Company immediately seeks individuals with the following skills:
Job# 11688
Data Center Tech
SHIFT is Tuesday to Saturday 9am to 5pm
ESSENTIAL DUTIES AND RESPONSIBILITIES
I. Network and Fiber Optic cabling
II. Server OS builds
III. Server installs and de-installs
IV. Keeping track of host name and IP addresses
V. Server Inventory
VI. Rebooting servers when needed
VII. Occasional Telecommunication work
VIII. Update and close service events using Itrak and Marley
? Provide 1st level support for all customer issues with server based applications
? Escalation hardware issues/failures to the appropriate system administrator with on-call status
? Provide knowledgeable assistance and coordination with engineers, application owners, vendors and other outside support
? Answers incoming calls and monitors various emails and acts according to procedures and processes
? Initiates, updates, tracks and closes trouble tickets; creates and communicates scheduled maintenance alerts and service interruption notifications
? Maintain daily logs identifying activities, task, alerts and problems in the data center as well as incident reports on any defined outages when they occur
? Rack, cable, image and assist in configuring servers for new projects.
? Provide management with Incident reports in the event of network or application outages resulting in downtime of mission critical applications
REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES
-Knowledge of Windows Server OS
-2 to 4 years experience performing as a Helpdesk Analyst or 2 years equivalent experience with a 2 year college coursework (degree preferred)
-Defined experience in troubleshooting issues in a Windows OS based server environment
-Understanding/experience with monitoring tools
-Good problem solving skills and techniques
-Ability to respond quickly and systematically to issues as they arise
When responding to this job posting you MUST include the Job# and Job Title in your subject line.
Duration: 3 months + Could become permanent
Rate Open
Locations: NYC ? Midtown, NY
Contact Info:
Ken DiMaggio
ConneXion Systems & Engineering
490 Boston Post Road
Sudbury, MA 01776
978-579-0030
ken.dimaggio@csetalent.com
Experience Level:
Unspecified
Requirements:
|
