|
Reference Number:
08-02563
Job Description:
RCM Technologies is a leading provider of comprehensive Information Technology and Engineering solutions for customers in the Aerospace, Distribution, Engineering, Financial Services, Government, Healthcare, Insurance, Technology, Manufacturing, Pharmaceutical, Telecom, and Utilities markets and is seeking a:
Position: Clintrial & IReview Support Analyst
Location:East Hanover, NJ
Duration: Contract position due to last up to 8 months.
MUST BE A US CITIZEN OR GREEN CARD HOLDER
Experience Level:
Unspecified
Requirements:
Duties:
Supports business in diagnosing, fixing and enhancing the ClinTrial 4 system.
Works with internal support personnel (Level 1, 2 and 3).
Provides training and guidance on solving and implementing solutions to problem and enhancements.
Acts as an expert technical resource that can provide comprehensive technical consultation to business unit and IT management and staffs at the highest technical level.
Performs related duties as assigned or requested.
Receives general direction from the Group Manager or Global Head.
This position has no direct management responsibility, but is highly accountable for the effectiveness, quality and timeliness of the solution.
May require occasional travel.
Duties in Detail:
Support
- assist Level 1,2 and 3 associates in diagnosing operational problems
- lead in formulating the solution for the problem, and in design/implementation/roll-out
- provides technical expertise in improvements in technical/process areas to reduce operational issues
- lead in creating technical documentation addressing gaps in current documentation
Enhancements
- lead in architect, design, implement and roll-out of enhancements
- works closely with the business organization to formulate technical solutions
- ensure the development team adheres to the software development process
Training/Mentoring
- mentor team members in ClinTrial system to improve their technical abilities on problem diagnostics, resolution and implementation
Skills:
Essential skills:
- proven in-depth working knowledge of ClinTrial 4 in architecture, design and operations. Must know Clintrial metadata
- proven in-depth knwoledge of Oracle, particularly PL/SQL and Oracle Materialized views
- proven experience as an architect, also lead in design and operational support (problem diagnostics and resolution) in a multiple-site deployment scenario
- proven experience in working closely with the business - can clearly translate business problem/requests into technical requirements
Nice-to-have skills
- ValProc knowledge
- demonstrate effective use of tools in diagnostics/design
- Pharmaceutical experience, particularly in GxP and Validation concepts and processes
|
