Help Desk Analyst I

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Contact Information: The Computer Merchant, Ltd. 95 Longwater Circle Norwell, MA 02061	View other jobs with this company
	Contact:  Phone:  Fax:	Brooke Albert 800-617-6172 781-878-4712

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Reference Number: 08-02425 Job Description: TCM IS CURRENTLY SEEKING A HELPDESK TECHNICIAN: Location: Dallas, TX Duration: 3-6 Month Contract Must be able to complete both a Background Investigation as well as, a Drug Test. *Acceptable candidates must be fluent in Italian, French, or Japanese* Job Description: Analyst will operate in a Help Desk environment and is the primary contact for customers, vendors, operations and technical services. Technician will provide customer assistance by attempting to resolve issues over the phone. If unable, will enter into call center tracking system for next level resolution. Additional Skills: Direct experience with PC's, knowledge and experience with DOS, Windows Operating Systems, Lotus Notes and Microsoft Office Suite. Ideal candidate will have good typing skills as well as good verbal and written communication skills. Ability to work independently as well as in a group environment. All shifts available: 1st, 2nd, 3rd and weekend Please respond to balbert@tcml.com and refer to job # 08-02425 in subject line of email. Experience Level: 5+ Years Requirements:

Location: Coppell TX Duration: 6 - 9 months Pay Rate: Open

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Date Posted: 08/07/2008 Last Updated: 08/07/2008

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