Network Operations Administrator

Back to search

Contact Information: The Computer Merchant, Ltd. 95 Longwater Circle Norwell, MA 02061	View other jobs with this company
	Contact:  Phone:  Fax:	Mark Kischko 800-617-6172 781-878-4712

Create your free Job Search Assistant and post your active resume and automatically be entered to win a $500 Apple Store Gift Card! Takes just minutes!

Apply Online    |    Email this job    |    Save this job

Reference Number: 09-02265 Job Description: PRIMARY FUNCTION: Responsible for providing analysis, support and resolution of network operations. Provide resolution via phone or dispatch field engineers for resolution to our customers. Hours are 8:00 ? 5:00 pm Monday ? Friday. Work with little/no supervision. DUTIES & RESPONSIBILITIES: Provide support reactively and proactively correcting network issues to our field support team Provide reporting on metrics Utilize the trouble ticketing system to document all activities, notes and actions Manage inventory Assist or lead in the management of special projects Other duties as assigned EDUCATION: Bachelor?s Degree Preferred. ?Cisco Certification highly desirable. EXPERIENCE: 1-2 years direct telecommunications industry or networking experience 1 year of experience in a Help Desk environment Previous maintenance or Network Operations experience Preferred Wireless NOC experience Working knowledge of remote access and testing systems Proficient with Microsoft Office (Outlook, Word, Excel, and PowerPoint) LANGUAGE SKILLS: Superior interpersonal skills, including excellent written and verbal skills REASONING ABILILTY: Ability to work well with others and independently Detail oriented organizational skills Analytical problem solving skills Adaptability, flexibility, and creativity TECHNICAL SKILLS REQUIRED: Working knowledge of IT environments IP Network background Knowledge of monitoring systems Knowledge of Enterprise ticketing systems Experience and understanding of TCP/IP Preferred: Knowledge of RF Please respond to Mark Kischko at mkischko@tcml.com or by phone at 800-617-6172 x4325 and reference Job # 09-02265. Experience Level: 3 Years Requirements:

Location: Houston TX Duration: 3 - 6 months Pay Rate: Unspecified

Similar Jobs   Delaware, OH   Help Desk   Bentonville, AR   Help Desk   Canal Winchester, OH   IT Help Desk   Summit, NJ   Helpdesk Analyst   White Plains, NY   IT Network Design Engineer with Juniper / Cisco.   Weehawken, NJ   Network Operations Technician

Apply Online    |    Email this job    |    Save this job

Date Posted: 06/11/2009 Last Updated: 06/11/2009

Similar Job Searches Texas Jobs Information Systems Jobs