Location: 100% onsite in Tarrytown, NY.
Duration: 6-12 months temp to perm
Interviews: 1st will be over the phone. 2nd will be in person or over Skype.
Management of Active Directory infrastructure, which includes but is not limited to FSMO Roles, trusts, replication topology, and security permissions
Maintains security and integrity of the Active Directory schema
Monitoring and reporting associated with the reliability and security of the domain
Provide hands-on support for all Windows Server Domain Controllers.
Ensure backups on restores are functional and work with the client on development of a disaster recovery plan
Active Directory Policy monitoring and compliance
Ensure overall security and integrity of the managed OU hierarchy
Regularly perform housekeeping duties to keep the OU hierarchy clear of stale, unused, expired, and other no longer needed objects
Participate in On-call after-hours support schedule for Active Directory to be performed on a rotational basis.
Train Windows Server staff to participate in the on-call rotation
Review all job aid documentation and follow all step-by-step instructions to ensure work adheres to the customer requirements
Adherence to change and incident management processes.
Work the incident queue to troubleshoot and resolve L3 tickets
Close all support requests tickets in a timely manner with a focus on customer satisfaction and SLAs
Submit RFCs for all changes made in the environment, following documented detailed oriented procedures
Maintain current documentation for all processes and procedures
Good verbal and written communications as the engineer will need to interface with, Windows management, the PMO and the customer to report status
Communicate effectively with customers, peers and supervisors and be the point of the contact for the Server services being delivered.
Chair Operations Meetings with the client, prepare an agenda and keep meeting minutes
Work on project requests and ensuring the Windows management team is kept informed of all project requests that are received.
Focus to ensure all projects are completed on time and within budget
Interact with internal customers to resolve issues, respond to requests and understand business requirements in order to optimize the computing environment
Deliver Microsoft operating systems (OS) and Microsoft application patches
Work with vendors as necessary to implement and maintain enterprise technologies
Knowledge of Windows Server 2016, VMWare 5.5 and VBlock
Familiarity with PingOne IAM
Excellent verbal and written communication skills, able to effectively interface with clients, colleagues, and stakeholders who are at the Senior Manager level or below
Ability to deliver high quality and accurate work
Ability to work in a time-sensitive environment
Possesses the logic required to analyze and resolve highly complex technical and business problems
Strong organization and time management skills
Strong data gathering and research skills
Ray Santos I firstname.lastname@example.org I Sunrise Systems Inc I 105 Fieldcrest Drive Suite 504 Edison, NJ 08837 I (732) 395-4426 I www.sunrisesys.com
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