Desktop Support
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Reference Number:

Job Description:
Location: Houston, TX

There are parking costs associated with this location too...please make sure they research and are COMPLETELY okay with commute/parking costs!!
Duration: 12 months +

Must have Comptia  A+ Certification not just training
Required Skills / Experience:

MUST HAVE strong level 3 hardware parts break fix experience

Comptia A+ Certification
Laptop PC, Install/Support
Desktop PC. Install/Support
Experience working in a corporate environment utilizing Desktop/Helpdesk ticketing systems
Face-to-face support as well as remote support experience
Needs a thorough understanding of Windows 7 & 10 and PC hardware.
Needs a thorough understanding of MS Office 2010 support
PC imaging and setup proficiency
Should be well organized and have good communication skills as he/she will be interfacing directly with the customer
Technical and procedural documentation skills are a plus
Experience working with Bloomberg application is a plus (or financial company IT support experience)
Provide troubleshooting, problem solving and on-site technical support for all hardware/software computer deployments and related issues for all levels of users
Analyze, test, implement and support the rollouts of new client equipment such as PCs, laptops, and tablets
Analyze, troubleshoot, and support all aspects of the client infrastructure, including PC hardware, software installs, and networking
Provide client level support for all IT deployments and project
Optimizing hardware/software/networking products and configurations as scripted and ensuring customer satisfaction.
Manage users in Active Directory and image PCs using SCCM.
Ability to work in high pace environment and financial company background
(or other similar environment) a plus
Demonstrated Leadership skills; ability to work on a team; good attitude!

Day to Day Work:

General hardware break/fix of laptops, desktops, some server work
Troubleshooting and repair of hardware and software issues to maintain business continuity
Diagnose, troubleshoot and repair printers (Client, Lexmark), phones, peripheral equipment and other devices like iPhones, iPads, and MS Surface
New hardware upgrades; installs, moves, adds, changes in a laptop and desktop environment
Optimizing hardware/software/networking products and configurations as scripted ensuring customer satisfaction.

Please forward your updated resume

Ray Santos I I Sunrise Systems Inc I 105 Fieldcrest Drive Suite 504 Edison, NJ 08837 I (732) 395-4426 I
You can also find me here!!!

Experience Level:


Houston TX

12+ months

Pay Rate:

Date Posted: 11/29/2017
Last Updated: 12/10/2017