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Reference Number:
NC703BA
Job Description:
Please send resumes at dave@sunrisesys.com with Job id - NC703BA in the subject line.
Please include your complete name, location, availability, rate and contact information in the body of the email along with word copy of the resume.
---------------------------------------------------------------------Job id - NC703BA
Client - State Government
Title - Business Analysis - ITIL Certification/State Govt Experience
Location - Raleigh, NC
Duration - 6 Months
Rate - Open
BUSINESS ANALYST WITH ITIL CERTIFICATION, BMC REMEDY AND ALSO STATE GOVT EXPEREIENCE IS REQUIRED.
Description:
To assist in Change Management process and Release Management process using ITIL and BMC Remedy tool. The contractor will help coordinate Change Management and Release Management activities across IT and the business; will assess risk, scheduling conflict and readiness, will issue and maintain Forward Schedule of Change and Project Service Availability, will assist in Post Implementation Reviews, will analyze change records to determine trends or apparent problems, and will assist in identifying and prioritizing process improvements.
Knowledge, Skills, and Abilities Requirements.
Required:
- Minimum of (5) years of progressive experience in business analysis
- Minimum of (5) years of progressive experience in ITIL Change Management and Release Management
- Minimum of (2) years of progressive experience in BMC Remedy tool, (specifically Change Management and Release Management)
- Minimum of (5) years of progressive experience in SDLC
- ITIL Foundation Certification
- Excellent oral and written communication skills
Preferred:
- State Government policies, processes, procedures and standards
- ITIL Practitioner Release and Control
Experience Level:
5+ Years
Requirements:
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