Desktop Team Lead
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Job Description:
Large Interactive Agency is looking for a Desktop Support Analyst/Team Lead to be responsible for the day-to-day help desk operations. Will serve as the point person for technical escalation, mentor, coach and train other team members on ticket resolution methodology. Will also utilize ticketing system to document and prioritize all work.

Experience Level:
5+ Years

Must have 6-9 years of total experience within the desktop support field with at least 3-4 as a team lead or manager. Must have strong Windows 7 and Macintosh OS X experience. Must also have very strong troubleshooting skills for complex technical issues as well as administration of Active Directory and Exchange 2010.

New York NY

Direct Placement

Pay Rate:

Date Posted: 04/03/2014
Last Updated: 04/03/2014