Syncova Production Support
   Back to search    |    Save this job   

Reference Number:

Job Description:
Job Description
The successful candidate will act as a Lead for Prime Services Technology group with a primary responsibility of providing day-today production support to critical application systems. This involves working with multiple stakeholders within Prime Services area and institute best ITIL practices in order to provide seamless production support.
Lead day-today production support of business critical Prime Finance application systems (Risk and Margin, SwapOne) by coordinating activities with global support teams (NY, Toronto and India)
Candidate will work to support processes and applications that will ensure platform remains resilient and efficient, collaborate with developers and BAs on future enhancements and the development of new applications and product offerings
Candidate will analyze and resolve complex issues in distributed environments, often working in close collaboration with global teams. As a highly technical resource on the team, candidate will evaluate and recommend enhancements/changes to existing processes.
The candidate will need to have the ability to occasionally work outside traditional business hours and weekends to support weekend changes/releases
Work with technology and business stakeholders to understand key process flows/pain points and come up tactical/strategic solutions to resolve them proactively
Work with multiple stakeholders on Audit related queries and action items and make sure that they are closed within assigned timeframe.
Education and Work Experience
The successful candidate will exhibit skills and competencies in the following areas:

Location: New York, NY
Duration: 6 months+
Pay Rate: DOE

Experience Level:


Excellent working knowledge of Prime Brokerage business/applications and technologies used
10+ years of experience in supporting Prime Brokerage trading systems with primary focus in Equities Risk and Margin (Syncova experience MANDATORY)
Product knowledge of swaps/equity/fixed Income/options and derivatives
Exceptional data analysis skills and ability to follow data flows/processes
Solid understanding of financial markets and products, in particular Equities, Fixed Income.
A strong focus on client service and delivery
Knowledge of IT project & development lifecycles (SDLC) within Investment Banks
Excellent organizational, facilitation and communication (verbal & written) skills

ITIL Service Management Certification
Project Management or Business Analysis certifications
Programming or Technical knowledge:
Scripting, SQL and / or experience in Programming Languages
Database technology - Oracle, Sybase preferred
Windows Desktop and Server 2008/12, Linux, Unix OS
Networking technologies, operating systems, hardware and protocols

New York NY

12+ months

Pay Rate:

Date Posted: 10/10/2017
Last Updated: 10/10/2017