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Reference Number: kc-ds818
Job Description: All candidates that apply to this job must be Bilingual English/Spanish A Call Centre Representative in the call center responds to pension and health & welfare inquiries from plan participants and survivors. To fulfill this role, the Call Centre Representative will: Answer queries and handle problem resolution on pension and health & welfare issues in a call center environment Spend approximately 90% of time on phones, averaging 50 calls per day Sort client mail and respond to participant letters Process coverage changes and send out supporting documentation. Qualifications Excellent communication skills Strong PC skills. A desire to help people Ability to adapt communication style based on the caller's needs Responds well in a stressful, dynamic environment Flexible, uses critical thinking skills and open to learning new ideas/skills Team player Positive attitude. Leafstone Staffing offers a competitive benefits package to all of their temporary staff. Please send your resume along with your salary requirements to bostonstaffing@leafstone.com. Leafstone is an Equal Opportunity Employer
Experience Level: 1 Year
Requirements: Bilingual Spanish/English
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