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Reference Number:
401974
Job Description:
Must be fluent in German and English!
A large e-commerce division of a Fenton corporation is seeking a German/English bilingual Customer Care Representative to fill an immediate opening. This position pays $14-$17/hour for the right candidate. The shift is 2:00 am - 11:00 am Monday through Friday.
The job duties include:
* Manage incoming customer calls
* Provide friendly and knowledgeable service
* Troubleshoot orders and shipping complications
* Process on-line orders
* Provide timely follow-ups with customers regarding their order status
* Respond to customer inquiries via email
The right candidate for this position must:
* Have a Bachelor's Degree
* Be fluent in German and English
* Have a stable work history
* Possess excellent customer service skills
* Have a professional phone demeanor
* Possess intermediate to Advanced computer skills including Internet navigation, database navigation
* Have working knowledge of Microsoft Word and Excel
* Have strong written and verbal communication skills
* Be able to multi-task
* Be able to prioritize workload and work autonomously
* Have a high degree of self-motivation and initiative
Please apply online for immediate consideration. Refer job number 401974 and attach a resume when applying. Email: earthcity@stivers.com. All qualified applicants will be contacted.
Please answer the following questions when responding to this opening:
1. Are you fluent in German and English?
2. Are you available to work between the hours of 2:00 am - 11:00 am?
You may view all our current openings at www.stivers.com.
Excellence in staffing for over 64 years!
EOE M/F/D/V
Experience Level:
Unspecified
Requirements:
The right candidate for this position must:
* Have a Bachelor's Degree
* Be fluent in German and English
* Have a stable work history
* Possess excellent customer service skills
* Have a professional phone demeanor
* Possess intermediate to Advanced computer skills including Internet navigation, database navigation
* Have working knowledge of Microsoft Word and Excel
* Have strong written and verbal communication skills
* Be able to multi-task
* Be able to prioritize workload and work autonomously
* Have a high degree of self-motivation and initiative
Related terms: csr, customer service representative, customer service rep, customer support, customer assistance, customer assistant, associate, call center, phones, operator.
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