Gatekeepers, otherwise known as receptionists, are the sentries at the castle. Their otherwise powerless world within the organization encourages them to fiendishly abuse the power in that one area where they do have power: the power to keep you out.
Who do they let through?
Don't ask. Tell.
Don't ask for the person you are trying to reach. Tell the receptionist you need to speak to that person. Don't ask, "Is John Smith there?" Instead say, "Scott Love calling for John Smith." This works for two reasons:
I'll never forget the time that a recruiter told me she closed a $35k fee from learning this one little tip from me during an in-house training session. About two months after I spent a day in her office, she called me to tell me that this one little tip changed her entire desk and was able to get her access to hiring managers and high performing candidates. Without that knowledge, she wouldn't have been as far along. Most of the quantum changes in your performance stem from small incremental improvements like this, which is why you need to study your craft every day. Most of the improvements in my training and coaching clients come from little things like this.
- Scott Love
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Copyright © 2012 Scott Love