In every company I have consulted or coached, there exists personnel problems. Natural, you may say, and assume nothing can be done about it. But I have found a pattern behind these personnel issues, and an easy, effortless, and effective way to shift employees who are seen as "problems" to become employees with whom it is a delight to work. It is not necessary to "write off" problem employees when solutions are available that will benefit them personally and the company for whom they work.
The process of taking an employee who challenges the company or leadership of the company, and creating an employee who becomes a dedicated and committed team member, doesn't involve re-training of tasks or job, or threatening the employee, or doing a write-up and counseling session of employee behavior. However, the practice I see most frequently in organizations is to bring the employee in, talk to them about what they are doing wrong and what isn't working, and sometimes, to scare them or threaten them with further action, or instill in them the fear of losing their job. This doesn't achieve anything positive, and in fact, makes matters worse.
What typically happens is the person feels poorly about themselves, the company, their employer or manager, and promptly begins to have more negative feelings about work, and usually, doesn't even want to show up for work. The process results in negative energy and emotions and takes the employee to a low level of morale, performance, and productivity, which in turn, can adversely affect the morale and productivity of everybody who has to work with them.
When I teach organizations to ask new questions of employees and to teach employees a process of asking new questions of themselves, the employees begin to feel more positive energy. They think better of themselves and begin to think better thoughts about the company, their leaders, and co-workers. When the energy shifts and becomes more positive, the employee feels happier and is in a more positive frame of mind to do their work and be a viable team member.
Here are some tips for creating an organizational culture that is more positive and has less employee/personnel problems:
Just making these 5 shifts creates employees who have more positive energy and enthusiasm, and changes the culture of a company to that of belief, potential, and a what IS working frame of mind. It is a strategy that costs nothing to implement and the benefits are long lasting and far-reaching. It is simply a matter of building people up instead of knocking them down.
Terri Levine, MCC, PCC, MS, CCC-SLP, the CEO of Coaching Instruction.com, popular Master Certified personal and business Coach, sought after Public Speaker, and Author of bestsellers, "Stop Managing, Start Coaching", "Work Yourself Happy", "Coaching for an Extraordinary Life" and "Create Your Ideal Body". She can be contacted via the web site www.TerriLevine.com or by telephone: 215-699-4949.