Sometimes your so-easy-to-close deal for your Wall Street client ends up more like a nightmare on Elm Street. I’ll never forget my worst nightmare experience with a client. It was a client who paid me big retainers and full fees and gave me all his business. He had a very engaging personality and was fun to talk to. Whenever he had a critical opening, I was the first and only recruiter he called.
It was miserable. I hated it. I hated it because even though the opening was a crisis and a real need, he would end up taking as long as thirty days (yes, t-h-i-r-t-y) to set up an interview with a candidate from the time I emailed him the resume. And to make things worse, he would always call me and want to fedex a retainer check to me right when I really, really, really needed it. So I kept getting suckered into deals that would eventually drag on and on and end up in the in-box of deal purgatory because of his own hiring incompetence.
Because he was so slow to move forward, the candidates would eventually lose interest or think he was a loser. At one point I remember becoming so exhausted and tired after a gleeful ‘candidate motivation session’ where I tried to keep fanning the flames of the opportunity with a candidate whose interest was quickly waning. My client’s really busy and he really wants to talk to you and I have no idea why he failed to call you on three separate occasions when he said he would… but he likes you, he really likes you! After yet another candidate fell off of my magical recruiting circus bus, and after repeated conversations with my client about the issue gave me nothing but empty verbal promises to change and bad gas, I decided to Trump my client. I thought to myself, "That’s it, Mr. Client. You’re fired."
Here’s how I dealt with it:
When you work with clients who follow your lead, then hopefully all your clients will become your dream clients, not nightmares.
- Scott Love
Scott Love’s training system can turn you into a big biller. His ‘treasure chest’ system has given recruiters just like you a complete system of success. Over 1,500 recruiters have invested in and benefited from his educational tools in the last two years. For information on his educational tools and to access free tool downloads, visit the ‘recruiters resources’ section on his website, www.recruitingmastery.com.
Copyright © 2005 Scott Love