What would your income be like if every minute of your phone time was spent productively? Peter Drucker, one of the country’s leading management gurus, says that every task has a beginning, a middle, and an end. The problem with most recruiters is how they approach the phone, though, is sporadic and becomes a confusing melee of starting and stopping, starting and stopping. Competing time demands, distractions, and co-workers shield our focus from the requisite laser beam accuracy needed for telephone peak performance.
Implement the following four tips into your routine to see a higher output of your telephone calling performance and a higher income. These four tips will help you to increase your focus and your effectiveness on the phone.
One more bonus tip! The first fifteen minutes of your day determines how effective your phone calling goes. Your day has a rhythm and that rhythm is established from the moment you walk in the door. Whenever I come in to the office, I start making calls right away, even before I have my first cup of coffee (which is a real shock to a caffeine addict like myself). Sometimes I’ll still have my coat on while I’m making calls during the first fifteen minutes of the day. But it’s those first fifteen minutes that determine the rhythm of the day. And if you have any degree of call reluctance, you’ll agree with me that starting your calls is always harder than finishing them. So start them quickly and in quick succession before you have a chance to get distracted by anything else. See how soon you are on the phone from the time you arrive in the office to the time you get on the phone. Keep track and see if you can break your record.
Try these tips for a week and see how much more you get done!
- Scott Love
Copyright © 2008 Scott Love
Scott Love shows recruiters how to achieve success by following a simple and step-by-step system. His recruiter training website has many free articles, tools, and downloads that can help you bill more. Visit www.recruitingmastery.com