Did you know that lots of people, without even realizing it, own a BMW? Some spend a lot of time driving while others do so from time to time. Many BMW owners take pride in theirs, polishing them, relishing in the experience. Others realize that it’s a means to an end and only use their BMW’s for the intended purpose.
So, what exactly is this BMW I’m referring to? It’s not the fine vehicle of German engineering, rather, it’s something that many people do — Bellyache, Moan, and Whine. You’ve met these types of drivers throughout your career: recruiters who constantly complain about their candidates not being placed, account managers who whine about leaving lots of messages and not getting return calls, and managers who rant about what the staff is doing wrong. BMW driving is certainly not limited to work. Spouses, kids, neighbors, significant others, teachers, and parents often spend varying amounts of time bemoaning the state of affairs in their lives.
To make matters worse, BMW drivers often drive in packs, as though they were at the racetrack. The lead driver starts the race by grumbling about some injustice in life. Soon, others jump into the draft to add their two-cents about the issue and add additional complaints of their own. Behind them, more BMW drivers join these ranks spewing their own exhaust of gripes, kvetching, and fuss. Before you know it, the race is fully on with everyone in the office or household fully engaged in the race to see who can be the most disgruntled of all.
Just because someone owes something does not mean it has to be overused. Done right, driving a BMW for just a few minutes, as needed, not only saves gas (which is time and energy in the case of being human), it invites and entices others to drive just as responsibly. Like attracts like, so a culture in which people vent frustrations in a healthy way woos others to do the same.
SAFE DRIVING OF A BMW
When you see others overusing their BMW, you can offer this four-step method for processing aggravations in a more effective way:
Robert’s story is a perfect illustration of what to do with a BMW. It is a turbo-charged indicator that there is action needed to alleviate frustrations. Then, it’s time to quickly park and stop, breathe, think, and act. Now that is a great driving experience.
-- Scott Wintrip, StaffingU Founder and President
Scott Wintrip, PCC (scottw@StaffingU.net) is Founder and President of StaffingU, the leader in providing relationship-building techniques guaranteed to grow your business. For information on StaffingU's programs and services, including TeleClasses (live telephone-based classes), Virtual StaffingU (web-based courses), individual and group coaching, on-site training and speaking, and consulting visit www.StaffingU.net or call 866-SU-WORKS (789-6757).