When you wake up in the morning, you choose what sort of day you will have.
No matter how bad things might seem, you always have control over how you choose to interpret things. For example, if you lost a client because your point of contact left the company, you could be disappointed because now you are going to have to start all over again building new relationships within that organization if you didn’t have any others there in the first place. But if you ask yourself, “How can I profit from this situation?” you’ll quickly see that now you have two clients instead of one: your past client, and also the new company which just hired your old point of contact.
Recently a recruiter who signed up for my 12 week coaching program had a client who was very interested in a candidate. They even called the candidate directly to set up an interview. The candidate never called the client back nor the recruiter. “What should I do?” she asked. We came up with a plan that would get him to return her call. He did, and apologized profusely saying he was just busy but still interested. Unfortunately it was too late because the client felt he was irresponsible. The candidate had a crisis at work and put his job search on the back burner, at least for two weeks. So I told the recruiter that the best way to handle this type of emotional adversity is to ask this question: “How can I benefit from this situation?” I told her that this was actually a good situation becuase now there were three benefits:
So what turned out to be a bad situation with her will actually double her placements from this situation and also give her a lifelong lesson in early stage candidate influence.
Anytime something bad happens to you, the lenses through which you look will always help you interpret how you see things. An easy and quick tool to change these lenses are the questions that you ask yourself. Here are a few to consider the next time you are in the middle of a crisis or a problem:
- Scott Love
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Copyright © 2012 Scott Love