Manager, Enterprise Sales Engineers and Sales Support

Back to search

Contact Information: Communications Leader Salt Lake City, UT

Create your free Job Search Assistant, post your active resume and automatically be entered to win a $500 Apple Store Gift Card! Takes just minutes!

This job is targeted for $100k+ candidates.

Apply Online    |    Save this job

When you click the Apply Online link, a new browser will open. Any pop-up blockers must be disabled in order to be redirected to the apply form.
Reference Number: lddr1967566 Job Description:                    Manager, Sales Engineers and Sales Support    Purpose of Position/Position Summary:   This new position will play a key role in the growth and expansion of business services and product offerings at  *Company*. This position will support the sale of *Company* High Capacity Ethernet Networks, Internet, Video, and Voice based services to mid-size and large businesses,and government, education and medical institutional customers. The individual in this role is primarily responsible for managing and developing a team of sales engineers and sales support professionals in support of the sales organization’s success as well as direct technical sales support on complex accounts.    In supporting the Enterprise Sales Engineers (ESE), this individual will ensure the ESE’s effectively coach and develop Enterprise Account Executives and provide them technical sales support throughout the sales process.  This includes the design and implementation of complex data network and voice solutions for enterprise customers, and final approval/accountability for accuracy of customer solution designs.   This individual will also lead the sales support effort by ensuring sales support professionals provide effective assistance in developing proposals, presentations, completing RFP responses, assuring accurate and complete contract packages in support of complex agreements, and generally supporting the success of the sales organization.   This individual will be a leading subject matter expert (SME) in all product/service offerings and driving technical sales to closure as well as the processes and details necessary to effectively implement customer solutions, and will be expected to provide feedback on key field and customer learnings back into the organization to support and improve how *Company* sells to and services our customers. Essential Duties and Responsibilities: Drive sales through management of an effective ESE team that provides technical sales support and coaching and development of Enterprise Account Executives in the sale of *Company* High Capacity Ethernet Networks,  Internet, Video and Voice services to mid-size and large businesses and government, education and medical institutional clients.  Through coaching and technical sales, the ESE team should support driving sales closure, shorten the sales cycle and ensure sales goals and objectives are achieved.   This includes accountability for accurate and network solution designs that meet *Company* standards. Contribute to sales success by managing the sales support personnel and assuring sales support professionals provide effective assistance in developing proposals, presentations, completing RFP responses, assuring accurate and complete contract packages in support of complex agreements, providing any sales order management support required, and generally supporting the success of the sales organization. Collaborate with engineering and construction leadership teams to facilitate an effective working relationship in support of designing and delivering customer solutions within the region and collaborate with corporate Enterprise teams to assure knowledge on processes, best practices, and technology are current.   Participate in Customer technical selling situations and preparation and delivery of customer presentations in support of coaching and development of Enterprise Account Executives and Enterprise Sales Engineers and in support of closing complex sales.   Minimum Qualifications for Hire:   Work Experience 5+ years in technical sales engineering/support role in the telecommunications industry (Ideally with ISP, CLEC, ILEC, VAR, or MSO), including minimum of 3 years in position working directly with customers Adept in developing and delivering technical presentations Preferred experience with following:  Network Design MAN technologies & designs including DS-x, OC-x, WDM, and Ethernet Internet Technologies, Functionality & Services Business Continuity/Disaster Recovery concepts Networking Protocols (with an emphasis on Layers 1,2, & 3) CPE (voice & data) Voice Network Technologies (including VoIP) Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN) Must have developed and/or delivered technical training programs  Skills/Competencies Required   Excellent project management skills Excellent verbal and written communicator  with ability to explain technical concepts in simple and understandable terms to a layperson  strong presentation skills Results driven with focus on goal achievement Expert technical skills with LAN and WAN technologies Ability to create technical designs and diagrams of customer solution Proficient in MS Excel, MS Word Must be a team player, able to handle ambiguity, anticipate and react to changes quickly in a fast paced environment.   Education (degree)    B.S. Degree in related field; computer science or engineering preferred.   Other (certification, licensure, technology, etc.)   CCDA/CCNA preferred     Experience Level: Unspecified Requirements:
Location: Salt Lake City UT Duration: Direct Placement Pay Rate: $130K - $150K	Similar Jobs   Chelmsford, MA   Technical Support Engineer - MRI   Sunnyvale, CA   Technical Writer - Networking   Palo Alto, CA   IT Helpdesk Technician   Summit, NJ   Helpdesk Analyst   Salt Lake City, UT   Full or Part Time Movie Extras Needed - Great Pay   Salt Lake City, UT   Regional Systems and Network Administrator

Apply Online    |    Save this job

Date Posted: 11/22/2009 Last Updated: 11/22/2009

Similar Job Searches Utah Jobs Telecommunications Jobs